Frequently Asked Questions
Q: Can I use my
own stationery and logo on the paperwork?
A: Yes, your business stationery can be amended
to your requirements.
Reports can be amended using Crystal Reports
Q: What accounts
application do I need?
A: You can use any version of Sage Line 50 or
Line 100 or similar
accounts packages - if in doubt, please contact us.
Q: How do I
invoice - from my accounts package or all Hire?
A: You can raise invoices from either all Hire or
your accounts package,
depending on your
requirements.
Q: What machine do I
need to run all Hire?
A: all Hire will run on most spec machines, but we would
recommend a P4 processor with a minimum of 1GB RAM and
a
120GB hard drive for a single user system.
Q: Will all Hire run
on a
server?
A: Yes. The server should be a minimum of a 2GHz processor with
2GB RAM and 120GB hard drive. The more RAM the faster
the
system will run, and if you have more hard drive space
then you
will have room to grow.
The individual machines should be as for a single user
system.
Q: What machine do I
need to run Event CAD?
A: all Hire will run on most spec machines, but we would recommend
a P4 processor with a minimum of 1GB RAM and 120GB hard
drive
for a single user system. The most important thing with
Event
CAD is that the graphics card needs to be capable of
running
OpenGL - you may need to do some research to check
this, or
give us a call.
Q: Will TSS run on
Windows Vista?
A: Yes. However, please be aware that Vista Home Basic is exactly
what it says it is, and you would be better to be
running Vista
Business or at least Vista Home Premium. There are
settings that
need to be changed for it to run at the best
performance - you
can find these at the end of the document Installing a
New
Machine.
Q: Can I email an
Event CAD Drawing?
A: Yes. You can save a drawing as a .jpeg file or you can export to
a .pdf printer. (You can download several free ones
from the
internet).
Q: Can I email
direct from TSS?
A: Yes. You can send quotes, confirmations etc straight from the
system, or you can save them as word documents and then
attach them to an email. (You can also add more
attachments
at this point).