Frequently Asked Questions
Q: Can I use my
own stationery and logo on the paperwork?
A: Yes, your business stationery can be amended
to your requirements.
Reports can be amended using Crystal Reports
Q: What accounts
application do I need?
A: You can use any version of Sage Line 50/Line
100 or similar accounts
package, or use our optional Final Account.
If in any doubt, please contact us.
Q: How do I
invoice - from my accounts package or all Hire?
A: You can raise invoices from either all Hire or
your accounts package,
depending on your
requirements.
Q: What machine do I
need to run all Hire?
A: all Hire will run on most spec machines, but we would
recommend a Dual Core processor with a minimum of 2GB RAM and
a
250GB hard drive for a single user system.
Q. How to install a new machine
A.
Click
here for instructions.
Q. How to Back-up TSS
A
Click
here for instructions.
Q: Will all Hire run
on a
server?
A: Yes. The server should be a minimum of a 2GHz processor with
2GB RAM and 250GB hard drive. The more RAM the faster
the
system will run, and if you have more hard drive space
then you
will have room to grow. The individual machines should be as for a
single user
system.
Q: What machine do I
need to run Event CAD?
A: Event CAD will run on most spec machines, but we would recommend
a Dual Core processor with a minimum of 2GB RAM and 250GB hard
drive
for a single user system.
Q: Will TSS run on
Windows Vista?
A: Yes. However, please be aware that Vista Home Basic is exactly
what it says it is, and you would be better to be
running Vista
Business or at least Vista Home Premium. There are
settings that
need to be changed for it to run at the best
performance - you
can find these at the end of the document Installing a
New
Machine.
Q: How to email an
Event CAD drawing
A:
Click here for
instructions.
Q: Can I email
direct from TSS?
A: Yes. You can send quotes, confirmations etc straight from the
system, or you can save them as word documents and then
attach them to an email. (You can also add more
attachments
at this point).