ECHO    Customer Relationship Management

Enquiry, Contact, Hospitality, Organiser.

ECHO is an integral part of the all Hire software, enabling you to keep track of all sales and marketing activity.

Features:
▪  Track all enquiries, quotations and contacts.
▪  Personalise the screens to meet your requirements.
▪  Shows status of any enquiry, salesperson and follow-up dates.
▪  Costing estimates can be included with each enquiry/quote.
▪  Correspondence - view all documentation relating to an Enquiry.
▪  Create and send out mail-shots.
▪  Import a purchased mailing list if targeting a specific sector.
▪  Hospitality Organiser - record events/invitees/attendees.
▪  Record all telephone conversations, correspondence etc.
▪  Organise all of your customer information in one place.

Essential for Sales and Marketing

ECHO Specification

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